Voltaqua

Terms of Service

Please read these terms carefully before using our utility management platform.

Last Updated: June 15, 2024

Welcome to Voltaqua. These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Voltaqua ("we," "us," or "our"), concerning your access to and use of the voltaqua.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto.

1. Acceptance of Terms

By accessing the platform, you agree that you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these terms, then you are expressly prohibited from using the site and you must discontinue use immediately. Supplemental terms and conditions or documents that may be posted on the platform from time to time are hereby expressly incorporated herein by reference.

2. User Accounts & Registration

To access certain features of the platform, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the security of your password and accept all risks of unauthorized access to your account.
  • Notify us immediately if you discover or otherwise suspect any security breaches related to the platform or your account.
  • Take responsibility for all activities that occur under your account and accept all risks of any authorized or unauthorized access.

2. Description of Service

Voltaqua provides a digital platform for monitoring water and electricity consumption, managing apartment data, generating bills, and tracking payments. Our service is a tool for administrators and residents to improve transparency and efficiency in utility distribution.

3. User Responsibilities

  • Data Integrity: You are responsible for the accuracy of any data you input, including meter readings, resident details, and payment records.
  • Lawful Use: You agree not to use the platform for any purpose that is unlawful or prohibited by these Terms.
  • Conduct: You agree not to use the platform for any fraudulent activities or to interfere with the system's technical operations.

4. Billing and Financials

Voltaqua acts as a calculation and record-keeping engine. We are not a financial institution or a utility provider. Billing amounts are generated based on user-input data and site-specific configurations. Users acknowledge that actual utility charges may vary based on external factors, and Voltaqua is not liable for financial disputes between property management and residents.

5. Intellectual Property

All software, design, text, and graphics on the platform are the exclusive property of Voltaqua. Users are granted a limited, non-transferable license to access the platform for its intended utility management purposes.

6. Limitation of Liability

In no event shall Voltaqua, its directors, or employees be liable for any indirect, incidental, or consequential damages (including loss of data or utility service interruptions) arising out of your use of the platform. The platform is provided "as is" without warranties of any kind.

We do not guarantee the platform will be secure or free from bugs or viruses. You are responsible for configuring your information technology and computer programs to access our site.

7. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your use of the platform.

8. Governing Law

These Terms shall be governed by and defined following the laws of the jurisdiction in which Voltaqua operates. You irrevocably consent that the courts of said jurisdiction shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

9. Modifications

We reserve the right to modify these Terms at any time. Significant changes will be communicated via the notification system within the platform. Continued use of Voltaqua after changes constitutes acceptance of the new Terms.

10. Termination

We may terminate or suspend your access to the platform immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users of the platform.

Questions about the Terms of Service? Contact us at legal@voltaqua.com.